Admin Basics
Five years into my career as a Salesforce Administrator and I've learned so much. But just like with everything, there are days where I think "man, this would have been so much easier if I knew about that." As we grow, we learn, and as we
Admin Basics
"I can't trust the data in Salesforce." This is a statement that every Administrator has heard at least once. With managers and executive leadership looking to make important data-driven decisions, it's important that all users have trust in the data. There isn't
Admin Basics
Every administrator experiences it. Users coming to your desk, sending emails or calling you on the phone asking for a new field or to implement a new process without sharing any part of the problem that is trying to be solved. This is called "end user solutioning." Administrators
Admin Basics
Believe it or not, there are recommended lengths of time that we should all be retaining important financial data. For example, tax records should be kept for a minimum of seven years. Bank statements should be retained for the same amount of time. The idea is that we may need
Admin Basics
There is nothing more maddening than to complete a configuration project, ensure that it is fine tuned and fully operational and then realizing that your creation still has to be moved to production. What a let down! The great thing is that Salesforce has a way to transfer all of
Admin Basics
I'll be honest - the role hierarchy confused the heck out of me when I was a new administrator. Understanding the concept and it's use was difficult, but it is a vital part of your overall data security model. All Administrators need to become familiar with
Admin Basics
Large scale criminal hacking has grown at an exponential pace. Within the last few months, Target has been in the spotlight for the hacking of their payment systems where 70-90 million shoppers' personal information, including credit card data, was stolen. Because we are living in a digital world, it
Admin Basics
If career growth is on your radar, you need to look at becoming a Salesforce developer! According to Hire On-Demand, demand for talent with Salesforce knowledge has grown 159% since 2008 and the need for developer talent increased 90% last year! Those are big numbers! Administrators are uniquely positioned to
Admin Basics
Salesforce has an amazing user community! Personally, it is one of the main reasons that I love working with the platform. Never have I participated in or been a part of such a knowledgeable, passionate community of users. But how can you leverage the community to your benefit? Get involved!
Admin Basics
Choose Your Own Adventure books where hugely popular with the children of my generation. I couldn't wait to get to the school library to check out the next book in the series! Readers were able to alter the outcome of the main character by making decisions throughout the
Admin Basics
Today, we continue the Becoming a Well Rounded Admin series with a conversation on certification. I have heard some people say that certification is unnecessary; a waste of time and money. They aren't wrong. Certification does involve a decent chunk of change and it isn't necessary
Admin Basics
As we begin a new year full of resolutions and desires for personal and professional improvement, I thought it fitting to start a new series. In this 5-part series titled "Becoming a Well Rounded Admin", we will cover topics which are key for any Administrator looking to grow